main demo Platform Account Terms

When you join main demo, you enter into an agreement with us to use our platform under the terms we set out here. These terms govern how you open and manage your account, how you deposit and withdraw funds, how we settle wagers, and how we handle disputes. We keep these terms straightforward so you understand your obligations and our commitments before you fund your account or place your first selection.

main demo operates in a regulated environment across supported jurisdictions. We require identity verification, we enforce strict account security, and we maintain segregated customer funds. We also enforce eligibility rules based on your location and age. This page covers the essential conditions that apply to every user on our platform — what we expect from you, what you can expect from us, and how we resolve disputes when they arise.

Read these terms carefully before opening an account. By registering with main demo, you agree to be bound by them. If any term is unclear, contact our support team before proceeding. We update these terms from time to time; if we make material changes, we notify you via email and in your account dashboard.

Account Opening and Eligibility on main demo

To open an account with main demo, you must be of legal age in your jurisdiction (typically 18 or over) and reside in a location where main demo is licensed to operate. We serve users in supported Indonesian regions and selected other jurisdictions; we do not offer services where local law prohibits online gaming. During registration, you declare your residence and date of birth. We verify this information against our jurisdiction list and age-gate systems. If your location is outside our supported roster or if you do not meet the age requirement, registration is blocked.

When you register, you provide your email, phone number, and a secure password. You must use your true legal name and accurate personal details — we do not permit aliases or false information. Once you submit your registration, we send a confirmation email with a link to activate your account. Once activated, your account is created but remains unverified. You can explore our game lobby, but you cannot deposit or wager until you complete identity verification.

Identity verification and Know-Your-Customer

Before your first deposit, you must complete our Know-Your-Customer (KYC) verification. We require a clear photo of your national ID (front and back), a selfie holding your ID, and a residential proof document (utility bill, rental agreement, or government letter). Upload these through your account settings. Our verification team reviews your documents within one to two business days. Once verified, your account is fully activated and ready for deposits and wagering.

We keep your KYC documents confidential and use them only for verification and fraud prevention. We do not share your identity information with third parties except as required by law. If we cannot verify your identity — for example, if your documents appear forged or do not match your declared information — we contact you requesting clarification. If verification ultimately fails, we close your account and refund any balance to your registered payment method.

Deposits, Withdrawals, and main demo Payment Terms

main demo accepts deposits via multiple payment channels: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet for e-wallet transfers, and mobile banking, local payment, online payment, and e-wallet for virtual-account bank transfers. We set no minimum or maximum deposit amount, though individual payment providers may enforce their own limits. E-wallet deposits are instant; bank transfers typically process within one to two hours during banking hours. Once your deposit is confirmed, your balance is immediately available for wagers.

Withdrawals follow the same payment channels. You request a withdrawal to your registered payment method, we verify your account and recent activity (typically a few hours but potentially longer for compliance), and we submit your withdrawal to the payment gateway. E-wallet withdrawals typically arrive within minutes; bank transfers typically arrive within hours. We do not guarantee exact withdrawal times, and delays may occur due to payment-partner processing. Your account dashboard shows real-time withdrawal status.

At main demo, your funds are held in segregated accounts separate from our operational accounts. We never use customer funds for business expenses or to cover our operational costs.

Bonus offers and promotion terms on main demo

main demo occasionally runs promotional offers — welcome bonuses, weekly cashback, seasonal campaigns, referral programs. Each promotion has specific eligibility criteria, claiming procedures, and terms. We always display these terms clearly before you claim a bonus. For example, a welcome bonus might require you to reach Silver tier before claiming, or a cashback offer might apply only to settled losses on specific game categories during a defined period.

Bonus funds and credited cashback are governed by our bonus terms, which may include wagering requirements (the amount you must wager before withdrawing bonus funds). We enforce these requirements consistently. If you attempt to withdraw bonus funds before meeting requirements, your withdrawal is rejected and the funds remain credited to your account. We never guarantee bonus amounts or returns — all promotional offers are subject to terms and may be withdrawn or modified at our discretion with notice.

Wager Settlement and Dispute Resolution

When you place a wager on main demo — whether on Liga 1 football fixtures, Piala AFF tournaments, live-dealer tables, slot games, or esports markets — your selection is settled based on the official outcome. For football and esports, we source results from official league databases and tournament operators. For live-dealer and slot games, results are determined by our gaming systems using certified random-number generation. Once the outcome is official, we settle your wager automatically — your account balance updates instantly, and the settlement is logged in your transaction history.

If you believe a wager has been settled incorrectly, you can raise a dispute through your account dashboard. Our operations team reviews your dispute against the official result, our settlement rules, and our data sources. We investigate and respond within one business day, either correcting the settlement or explaining why it was correct. If you remain dissatisfied, you can escalate to our compliance team for final review.

Account Security and Your Responsibilities

Your main demo account is personal and non-transferable. You are responsible for keeping your password and account credentials confidential. If you believe your account has been compromised, immediately contact our support team. We enforce strong password requirements and offer two-factor authentication (2FA) to protect your account. We recommend enabling 2FA on your account settings.

We take fraud prevention seriously. If we detect suspicious activity — such as unusual login locations, rapid withdrawals, or signs of account compromise — we may freeze your account temporarily while we investigate. We contact you via email during any investigation. If fraudulent activity is confirmed, we correct your account balance and cancel any fraudulent transactions. We also reserve the right to close accounts that violate our fraud-prevention policies.

Jurisdiction and Legal Compliance

main demo operates under the laws of the jurisdictions in which we are licensed. Our services are available only where local law permits online gaming. If you access main demo from a jurisdiction where online gaming is prohibited, you do so at your own legal risk. We do not provide legal advice; we recommend you verify your local laws before opening an account.

If local law changes and our services become prohibited in your jurisdiction, we reserve the right to restrict or close your access. If we close your account due to jurisdiction compliance, we refund your balance to your registered payment method within thirty days. We also reserve the right to modify our supported jurisdictions list with notice to affected users.

Our Commitments and Your Rights

At main demo, we commit to fair play, transparent settlement, and customer protection. We publish our odds clearly before you wager. We settle all wagers fairly based on official outcomes and transparent rules. We keep your personal data confidential and use it only for account administration and fraud prevention. We never share your identity information with third parties except as required by law, and we encrypt your account data in transit and at rest.

If you are dissatisfied with any aspect of our service — account closure, settlement dispute, bonus denial, or payment processing — you have the right to raise a formal complaint through our support team. We aim to resolve complaints within seven business days. If you believe we have violated our terms or local gaming law, you may escalate your complaint to our compliance officer or, in some jurisdictions, to the relevant gaming regulator.

main demo reserves the right to modify these terms at any time. If we make material changes, we notify you via email and display a notice in your account at least thirty days before the change takes effect. Your continued use of main demo after that notice indicates your acceptance of the new terms. If you do not accept the changes, you may request account closure and a refund of your balance.